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The neighbourhood left with no banks at all

Barclay's leaves West Hampstead

02 April, 2021 — By Tom Foot

The branch of Barclays in West End Lane will close on June 25

BARCLAYS is closing one of its main high street branches, claiming only 10 regular customers are using it.

The closure of West End Lane branch on June 25 will leave West Hampstead without a single bank left. The investment giant said the decision followed a “sustained fall” in counter transactions – down by 25 per cent in the two years leading up to the pandemic.

Customer Marcia MacLeod, who lives nearby, said the closure was “leaving West Hampstead with no banks despite the fact that proposed new developments will swell our population by thousands”, adding: “The West End Lane branch has always been busy, even when it was open six days a week, not two as it has been during Covid.”

Large housing developments have been built in West Hampstead in recent years and it is designated as an “intensification area” by planners.

The nearest Barclays is one mile away in Hampstead, or one-and-a-half miles away in Swiss Cottage or Cricklewood Broadway.

“Everyday transactions” can be carried out at the post office in the church at Sherriff Road, Barclays said, while there will be no staff redundancies.

The bank’s spokes­person said that “10 regular customers use this branch exclusively for their banking”, adding: “The decision to close a branch is never an easy one. However, customers are increasingly using alternatives to branches to do their banking. “As a result, we are seeing a sustained fall in branch visits across the UK.”


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